Welfare Benefits
Guidance through a complex system, and firm representation when a decision needs challenging.
How we help
Guidance through a complex system, and firm representation when a decision needs challenging. Your matter is handled by a solicitor who knows the file, so the person advising you is the person you speak to.
Select any of the areas below to see what that work involves.
Benefit entitlement and applications
Mandatory reconsideration requests
First-tier Tribunal appeals
Overpayment and sanction challenges
Universal Credit, PIP and ESA matters
How the process works
Every matter is different, but most follow broadly these stages. We will tell you at the outset which apply to you and roughly how long each takes.
Reviewing the decision
We read the decision letter and the assessment behind it, and identify where it has gone wrong.
Mandatory reconsideration
For most benefits this is the required first challenge, and it must be made in time.
Gathering evidence
Medical evidence and supporting statements often make the difference between a refusal and an award.
Appeal to the tribunal
If the reconsideration does not put it right, we prepare the appeal and the submissions.
The hearing
We advise on what to expect and can represent you before the First-tier Tribunal.
What we will need from you
Having these to hand at the first appointment saves time and cost. Do not worry if something is missing — we will tell you how to obtain it.
- The decision letter you disagree with
- Your assessment report, where there was one
- Medical evidence — GP records, consultant letters, prescriptions
- Details of how your condition affects daily activities
- Any previous awards or decisions
Fees for this work
Most of this work is done for a fixed fee agreed in writing before we start.
| Universal Credit, PIP, DLA, Housing Benefit | £400 + disbursements |
| Welfare appeal (UC, PIP, HB, ESA) | £800 + disbursements |
| Homeless application | £600 + disbursements |
Disbursements — court, tribunal and Home Office fees, and any experts or interpreters — are payable in addition. See the full fees page for the complete list.
Common questions
How long do I have to challenge a decision?
Is it worth appealing?
Will I have to attend a hearing?
Can my benefits be stopped while I appeal?
The law changes. This page is general information, not advice on your situation. We will advise you on the rules as they stand when you instruct us.
Tell us about your matter.
London 020 4577 3395 · Manchester 0161 566 3492
info@acsolicitors.org